Responsible gambling
Fallsview Casino Resort takes responsible gambling seriously and has implemented various tools to help you maintain control over your gaming experience.
Account Tools
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
- Session Timeouts: Take a break from playing by setting session timeouts that remind you when it's time to take a break.
- Loss Limits: Limit your losses with adjustable loss limits that help prevent excessive spending.
Reality Checks and Session Reminders
- Reality Checks: Our platform provides reality checks or session timers that notify you of how long you've been playing and your net results, prompting you to take breaks.
- Session History: Access detailed account histories showing deposits, wagers, and losses to help monitor behavior.
Support Services
Fallsview Casino Resort participates directly in self-exclusion programs and provides on-site responsible gambling centers at the resort, reflecting stronger integration with public health initiatives and consumer protection standards.
If you or someone you know has a problem with gaming, there are many resources available:
- ConnexOntario: A provincial resource providing mental health, addictions, and problem gaming support.
- Problem Gaming Resources: Access to certified counselors who can provide assistance in managing problematic gaming behaviors.
- Government-Backed Programs: Links to educational tools and government-backed programs, aligning with standards for informing players about risks and available support.
We encourage responsible gaming practices by providing transparent information, control tools, and accessible support services.
